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Adaptive Capacity by Juan Carlos Eichholz

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CHAPTER 7

CULTURE: THE ORGANIZATION’S BLOOD

If people in your organization tend to avoid problems rather than face them, you have a problem. And that problem is likely connected to culture.

Blood flows throughout the human body, pumped by the heart to the brain, to the fingers, to the toes, and to every major organ of the biological system. Blood is an essential component of the body, which could not exist without it.

Culture plays a similar role in a social system. Every nation, organization, and family has a culture of its own, invisible but helping to shape the values and norms that drive people’s attitudes and behaviors. Sometimes those values and norms are explicitly defined and codified, as in most large corporations, but often they are ...

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