86. Template Zombies


The project team allows its work to be driven by templates instead of by the thought processes necessary to deliver products.

When you find a project team that is focused on producing a standard document rather than on considering the content of that document, then you are in the land of the template zombies. This obsession with filling in the blanks is characterized by quality checks that work like this:

“I have finished the Project Initiation Document.”

“How do you know the document is finished?”

“Because I have written something under each one of the headings.”

“Oh good, now we can get it signed off.”

In the land of the ...

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