PMO ROLES ANDRESPONSIBILITIES
As a PMO begins to define its objectives, it needs to consider what services it will provide to meet those objectives. It must also assess when in its implementation schedule it will provide these services. The services that are required dictate the various roles and responsibilities. Table 20.1 outlines the typical services that are part of a comprehensive PMO structure. Each service provided will require some level of staff support.
Role: This person leads the development of the PMO value proposition. He or she leads the PMO strategically and is key to gaining organization-wide support.