Acknowledgments
After the first two editions of this book, writing this third edition has been both very rewarding and very hard work. Thankfully, my writing style has much improved—mainly due to the valuable feedback I have received from readers, clients, and workshop attendees alike. This has enabled me to produce this third edition not only with the latest features and updates from Google Analytics, but also in an improved pedagogical manner. I hope you consider it a worthy enhancement.
I have never considered myself a natural writer. Endlessly agonizing over every sentence, I would yearn for perfection, or at the very least adequacy. The first edition of this book, written while working 12 hours a day at Google, took me 18 months to finish ...