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Advances in Health Care Organization Theory, 2nd Edition by Stephen S. Mick, Patrick D. Shay

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Chapter 5Mechanisms for Culture Change in Health Institutions and the Example of the Nursing Home Industry

Jane Banaszak-Holl and Rosalind E. Keith

Learning Objectives

  1. Define culture change in health care as a type of organizational transformation.
  2. Understand how mechanisms of culture change within the US nursing home industry have been promoted to effect a transformation to resident-centered care.
  3. Examine mesolevel mechanisms and the role they play in supporting and sustaining the culture change process.
  4. Consider how communication, leadership, and training practices can foster transformational culture change and evaluate existing gaps in how these processes have been studied.
  5. Understand various approaches to studying culture change and consider ...

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