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Advances in Health Care Organization Theory, 2nd Edition by Stephen S. Mick, Patrick D. Shay

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Chapter 11Complexity and Health CareTools for Engagement

James W. Begun and Marcus Thygeson

Learning Objectives

  1. Define complexity science and consider health care organizations as complex adaptive systems.
  2. Assess the state of complexity science in health care organization practice and theory, and identify reasons for its modest use within health care scholarship and management.
  3. Understand the role of complexity science in advancing health care organization practice and theory.
  4. Identify research methods and management practices that engage complexity and enable the study and management of complex health care organizations.

The potential for investigating and managing the complexities of physical and social structures and processes received ...

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