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Advising Student Groups and Organizations, 2nd Edition by Nancy E. Chrystal-Green, John H. Schuh, Norbert W. Dunkel

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Chapter 10Dealing with Issues and Conflicts

AT VARIOUS TIMES you will have to assist the organization or individual members with issues, conflicts, and other problems. “Successful leaders have come to understand that conflict is not only inevitable in student organizations, but it is also beneficial and healthy, if properly managed. Conflict can stimulate new ideas, clarify elements of an issue, increase task motivation, and lead to better solutions because of increased understanding of opposing perspectives” (Franck 1983, 26). It may be difficult, however, for a student or adviser to perceive the benefit of conflict while committee members are yelling at one another, when a member is in tears, a committee chairperson resigns, or when one ...

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