3Evaluating the Products
The primary critical success factor during the evaluation phase is who evaluates the product. Not only is it essential to ensure a thorough and realistic appraisal, but it will also be of paramount importance for credibility during the entire implementation.
With this thought in mind, let’s examine a list of skills and experience that we recommend for the evaluator:
1. Recent and extensive experience in the area being targeted for change
2. Progressive rather than reactionary personality
3. Practical and business orientation, as well as a technical background
4. Highly developed analytical skills
Who Performs the Evaluation?
The first item on the list is the key to a successful evaluation. In many instances, selection ...
Get Agents of Change: Managing the Introduction of Automated Tools now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
