This chapter covers the following topics:
• the business analysis perspective;
• Agile Manifesto for business analysts;
• agile business thinking: systems thinking; Lean thinking; service thinking.
Agile is usually mentioned and applied within the context of software development but the underlying philosophy and principles can – and should – be applied much more widely. However, to do this requires the adoption of a mindset that aligns with the agile philosophy and then for this to be applied to business needs; for some this will require fundamental change in the way they think and behave. Where an agile mindset is applied within an organisation, it will enable greater adaptability and the delivery ...