The Trust Conversation

Building trust is the most fundamental step in helping your team escape the Taylorist feature factory and build a high-performing culture. An executive who believes employees are not acting in good faith will not be able to accept commitments or provide support to meet them. A tech lead who conceals information from her team will never overcome fear. And a developer or product manager who suspects colleagues of harboring ulterior motives will be unable to propose or agree on an effective Why.

Because it is an absolute prerequisite ...

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