CHAPTER 4
Define the Learner
In This Chapter
• Why use learner personas to create training?
• How do you create learner personas?
• How do you use learner personas in design and development?
For one project, my team and I were asked to create a compliance course on records management—the policies concerning keeping or destroying certain business documents—for a chemicals manufacturer. The two main populations in this company were people who work in an office setting (such as HR, sales, legal, and finance) and people who work in the actual chemical plants themselves. These populations share some basic requirements around records retention, but the types of documents tend to be different. Everyone works on a computer some or all of their time ...
Get Agile for Instructional Designers now with the O’Reilly learning platform.
O’Reilly members experience books, live events, courses curated by job role, and more from O’Reilly and nearly 200 top publishers.
