CHAPTER 4

The Basics of Agile

The Scrum Team consists of a Product Owner, the Development Team, and a Scrum Master. Scrum Teams are self-organizing and cross-functional. Self-organizing teams choose how best to accomplish their work, rather than being directed by others outside the team. Cross-functional teams have all competencies needed to accomplish the work without depending on others not part of the team. The team model in Scrum is designed to optimize flexibility, creativity, and productivity.

—Ken Schwaber and Jeff Sullivan, The Scrum Guide1

When I presented my topic at ISPI’s THE Performance Improvement Conference in 2014, I was prepared to share my ideas with colleagues about the nuances of Agile to buttress comparisons with the standards ...

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