CHAPTER 6

Agile Performance Improvement

There is a pleasure in philosophy, and a lure even in the mirages of metaphysics, which every student feels until the coarse necessities of physical existence drag him from the heights of thought into the mart of economic strife and gain.

—Will Durant1

Agile performance improvement is a way of thinking and a work approach that blends the best of human performance technology (HPT) and Agile. As a way of thinking, agile performance improvement finds ample common ground within the two principles-based approaches. As a work approach, agile ­performance improvement leverages methods and practices that ensure a focus on delivering a continuous stream of customer value while optimizing collaboration and performance ...

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