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Agile Project Management with Scrum by Ken Schwaber

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Getting Service1st’s Management Back in Action

As I have mentioned, systems development used to be simpler. But as the complexity of the systems in question and the environment in which they are being developed has increased, people and organizations have lost their way. We visited Service1st in Chapter 2 and Chapter 4. Service1st used a defined project management process that included Gantt charts, resource allocation, and time reporting to plan, initiate, and track project progress. Reports were sent to top management that indicated the critical paths, percentage of work completed, and other key project metrics. Management didn’t feel that was enough, however, and also required the vice president of development to report in person at a weekly ...

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