Chapter 9
How to measure success
‘Success is a science; if you have the conditions, you get the result.’
Oscar Wilde
In this chapter we do the following:
- Introduce the three functions of the RADAR results framework.
- Explore each element of SCORE.
- Explain a useful technique for defining ERAs.
- Explore the approach for defining your Horizon’s ARC.
- Provide examples of a SCOREcard, ERAs and the ARC tracker.
If strategy, as we saw in the introduction, is ultimately about creating value, then results are how it keeps a tally. This chapter explores the RADAR results framework, the role of which is to.
- set targets for the Horizon, reflecting the organisation’s intended impact on the world;
- evaluate the current Horizon’s performance;
- determine the ...
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