How’s it going so far?” Will inquired of his executive team at the weekly meeting.

“Not well.”

“A little slow.”

“Not as well as we had hoped.”

“It sucks.”

The company had restructured several weeks ago. The executive team had been enthusiastic that the restructuring would streamline operations and make everything work more smoothly, and, for once, they were united behind an initiative. The division heads who were consulted were unanimous in their agreement with the plan. It seemed like a perfect plan, but now Will was hearing that it wasn’t going well.

“I’m surprised to hear this,” he said. “I thought we had a pretty good plan in place, and now ...

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