The word Intent is derived from intention and, true to its meaning, an intent may map to one or many functionalities of an Alexa Skill. To understand intents better, let's map this to something we already know, that is, common action buttons. For example, an e-commerce app or a web page may have a Buy button and clicking on that button will result in a Buy Action. When designing for voice, this Buy Action will translate into Buy Intent. We will look at common usages of Buy Intent shortly.
Some intents/actions/functionalities are common to almost every skill, hence they are already predefined/pre-configured for each Alexa Skill. For example:
- Help Intent
- Cancel Intent