In this first chapter, before getting into the specifics of the Alfresco implementation of Records Management, let's examine in detail exactly what records are and the reasons why Records Management is important for organizations of all sizes.
In this chapter, we will cover:
Let's start with a definition of what a record is. The ISO 15489 definition of a record is as follows:
Records contain "information created, received, and maintained as evidence and information by an organization or person, in pursuance of legal obligations or in the transaction ...