CHAPTER EIGHTEEN How to Develop More Motivated, Satisfied Employees

Il_9781605091457_0120_001 MOTIVATION! The Production Department new hires lack it!”

Ray could tell by Ted Roland’s frustrated tone that he was upset. Ray just didn’t know why Ted had come to his office to discuss the matter. Ted was the director of human resources— not Ray’s area. What did new hires have to do with him? Ray’s question was soon answered.

“Your department is amazing, Ray,” declared Ted. “At the last company meeting, the president commended you for being under budget and ahead of schedule on your last three projects. Yet a lot of your people are new. How do you do it? More to the point, ...

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