Chapter 12

Skills for HR Strategists

HR professionals must have two things: business acumen and experience in organization diagnoses and execution.

Lynn Clark, VP of HR at Bristol – Myers Squibb (Strack et al., 2008)

The role of HR is to help make business successful through great people and people management. Cost pressures due to increased competition, largely as a result of globalization, are driving the need for organizational capabilities such as greater speed, innovation and quality. These capabilities are delivered through people. This places HR at the heart of building a competitive culture and therefore in a leadership role. Yet many HR professionals now work at the transactional level even though they may be moving towards more strategic ...

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