7 
Culture
A Force for Alignment
IT’S 2 A.M. on Sunday in New York, and a partner at a consulting firm is expecting a phone call from a colleague in Tokyo. He’s going to be briefing her about a multinational consumer goods company he worked with two years ago. She’ll be meeting with the company on Tuesday morning to pitch a long-term project.
The partner in New York is well prepared for the phone call. He took time on Friday to pull together a package of information—to review his experiences, to synthesize his knowledge. Time away from his current clients. Time away from selling new business. Personal time. For someone in Tokyo he barely knows. ...
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