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Alignment: Using the Balanced Scorecard to Create Corporate Synergies by David P. Norton, Robert Kaplan

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© 2006 Harvard Business School Publishing Corporation

All rights reserved.

Printed in the United States of America 10 09 08 07 06 5 4 3 2 1

No part of this publication may be reproduced, stored in or introduced into a retrieval system, or transmitted, in any form, or by any means (electronic, mechanical, photocopying, recording, or otherwise), without the prior permission of the publisher. Requests for permission should be directed to permissions@hbsp.harvard.edu, or mailed to Permissions, Harvard Business School Publishing, 60 Harvard Way, Boston, Massachusetts 02163.

Library of Congress Cataloging-in-Publication Data

Kaplan, Robert S.

Alignment / Robert S. Kaplan, David P. Norton. p. cm.

Includes index.

9781422163207

1. Strategic planning. ...

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