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Alignment: Using the Balanced Scorecard to Create Corporate Synergies by David P. Norton, Robert Kaplan

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INDEX

ABB

accountability

organizational design and

activity-based management

adverse selection problem

Akerlof, G. A.

Aktiva

Alexander, M.

alignment

accountability and

Balanced Scorecard for

board and investor

checkpoints for

creating

external organization

external partner

of headquarters with operating units

of human capital

importance of

integrated planning and

of internal support/service units

managing

as ongoing process

organization

planning and control systems

process of

relationship managers in

sequence for

7-S Model for

strategic fit and

of support functions

sustaining

total strategic

alignment champions

alignment councils

alignment index

alignment maps

alliance scorecards

Allstate

Alpha-Beta Petroleum

Amanco

American Diabetes Association ...

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