O'Reilly logo

All Hands On Deck: 8 Essential Lessons for Building a Culture of Ownership by Joe Tye

Stay ahead with the world's most comprehensive technology and business learning platform.

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, tutorials, and more.

Start Free Trial

No credit card required

Foreword

One day in 1999, as I was giving a presentation for a group of independent insurance agents who represent Auto-Owners Insurance Company, we kept being interrupted by this awful racket from the room next door. At the next break, I went to check out this source of annoyance. The speaker at the front of the room was leading two hundred or so seemingly respectable businesspeople as they were jumping up and down and roaring like hungry lions. I listened to the speaker for a while then, rather than asking him to hold down the noise (which had been my original intention), I invited him to visit Auto-Owners headquarters for a retreat with our senior leadership team. That was the beginning of a long relationship between Auto-Owners Insurance and Values Coach, and a lasting friendship between Joe Tye and me.

I'm pleased to write a foreword for this book for two reasons beyond my friendship with the author. First, while the story itself is fictional, the underlying principles are fundamental to building an enduring organization. At Auto-Owners, a culture of ownership is woven right into our DNA, and our practices reflect the lessons described in this book. We take our central purpose and our 10 core values very seriously. We expect our associates to know what those 10 values are and to buy into the expectations those values create. Over the years, Joe has randomly stopped hundreds of our associates and asked them to recite our values. Almost everyone is able to do it.

We are very proud ...

With Safari, you learn the way you learn best. Get unlimited access to videos, live online training, learning paths, books, interactive tutorials, and more.

Start Free Trial

No credit card required