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ALL IN ONE CompTIA A+ Certification: Exam Guide (Exams 220-801 & 220-802), Eight Edition by Meyers Michael

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CHAPTER 19Troubleshooting Windows

In this chapter, you will learn how to

• Troubleshoot Windows boot problems

• Troubleshoot Windows GUI problems

• Troubleshoot Windows application problems

This chapter looks at Windows problems from the ground up. It starts with catastrophic failure—a PC that won’t boot—and then discusses ways to get past that problem. The next section covers the causes and workarounds when the Windows GUI fails to load. Once you can access the Windows GUI, the many Windows diagnostic and troubleshooting tools that you’ve spent so much time learning about come to your fingertips. The chapter finishes with a discussion on application problems.

802

Failure to Boot

When Windows fails to boot, you need to determine whether the problem ...

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