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Chapter 1 The Path of the PC Tech
The Importance of Skill in Managing and Troubleshooting PCs
The Importance of CompTIA A+ Certification
What Is CompTIA A+ Certification?
Who Is CompTIA?
The Path to Other Certifications
How Do I Become CompTIA A+ Certified?
What’s the Deal with “No More Lifetime Certification”?
The Basic Exam Structure
How Do I Take the Exams?
How Much Does the Exam Cost?
How to Pass the CompTIA A+ Exams
Chapter 2 Operational Procedures
The Professional Tech
The Traits of a Tech
Expectations and Follow-up
Safety and Tools
Electrostatic Discharge ...