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An Evaluation of the Benefits and Value of Libraries by Linnéa Sjögren, Viveca Nyström

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3

Goals, mission statements and methods

Goals

In order to be able measure the benefit of an organisation, it is necessary to work towards a goal. It is obvious that an organisation will, in one way or another, be important to its surroundings. The effects that arise can be positive or negative, temporary or lasting, random or planned. They can also affect a large number of people, or very few. Management by objectives helps to ensure a focus on the positive impact that one is trying to achieve.

One of the messages of this book is the importance of setting goals and being aware of the level of such goals. It is important to know whether goals are related to activities, performance or impact. All can be measured, as well as linking a desired ...

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