MAKE USE OF CHECKLISTS
To avoid those pauses for thought—How does this go?—and, more important, to remove the necessity to do something again or the cost or inconvenience of not having it complete, consider the role of checklists.
Even a tiny number of cases of uncertainty may make more checklists something that will save time.
• Consider an example: many companies have a form that is completed when a sales inquiry is received. Completing such a form ...