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An Idea A Day by David Thompson

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LEADERSHIP

HERDING CATS

Jonathan Gifford

The idea

Harvard Business School professor Allen Grossman spent six years as president and CEO of Outward Bound USA. His abiding interest is in the creation of high-performance non-profit organizations:

“Someone described the task of running a federation as herding cats. The people in the organization were wonderful, but they had a deeply held cultural ...

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