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An Idea A Day by David Thompson

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COMMUNICATION

ENCOURAGE REAL DEBATE

Jonathan Gifford

The idea

Dieter Zetsche, chairman of Daimler AG and head of Mercedes Benz Cars, says: “The higher you climb up the ladder, the more people will tell you what a great guy you are. The worst trap you can fall into is believing them. It’s important to encourage people to give you feedback and to disagree if they have a different opinion. It depends on your reaction. Otherwise you are totally alone. You will lose touch and ultimately make decisions which are ...

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