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An Idea A Day by David Thompson

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BUSINESS SKILLS

LEARN FROM FAILURE

Jonathan Gifford

NOBODY WINS ALL of the time—and the only sure way never to fail is never to take a risk, which is not an option for leaders.

The trick is to try to avoid “betting the company” on any one decision, and for the leader and the organization to learn from the inevitable failures that strew the path to success.

The idea

John Chen, president and CEO of USA software services company Sybase Inc., says that leaders need to embrace failures: what is important is that we learn from the process.

“In some strange way you have to enjoy the negative outcome. The ball bounces both ways. Sometimes it bounces ...

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