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An Idea A Day by David Thompson

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TEAMWORK

SILO BUSTING

Jeremy Kourdi

The idea

Many businesses have either failed or not realized their potential because they were divided by rivalry and did not adequately serve customers. This matters at any time, but is particularly problematic if the firm is launching a new product or looking to sell more to existing clients and contacts.

In 2001, GE Medical Systems (now GE Healthcare) started providing consultancy services (known as Performance ...

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