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An Idea A Day by David Thompson

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MANAGING

MANAGING BY WANDERING ABOUT (MBWA)

Jeremy Kourdi

The idea

A personable and hands-on style of management, MBWA advocates walking around departments, talking with employees, and casually observing the process of work. In this way, valuable relationships can be formed with employees and knowledge can be shared. While it normally accompanies an “open door” management approach, MBWA involves many more proactive elements, ...

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