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An Idea A Day by David Thompson

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COST CUTTING

THAT’S WHAT YOU ORDERED

Anne Hawkins

It’s really important to be specific about what you need from your suppliers.

Every £1 you spend on products or services that aren’t exactly what you need keeps that shredder busy.

The idea

If suppliers are to get it right, you need to be clear on what you need and you have to communicate this properly.

A company bought in precision-made components from a supplier with an excellent record for quality. Inspected against the drawings, these small components passed first time every time. But the company was having a problem with a high reject-rate on the assemblies into which these components went. ...

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