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An Idea A Day by David Thompson

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COMMUNICATION

WHAT I MEANT TO SAY …

Patrick Forsyth

THERE IS A problem with communications that has always existed. It is one compounded by people being busy and that has risen in incidence manyfold since the advent of email. Probably everyone is aware of wasting time with this: you receive an email. It may be from someone you know and about something you recognize, but your first reaction is to scratch your head for a moment and mutter, What do they mean, exactly?

Haste and the informal style of email lead to many messages being dashed off. Something is banged out, a click on Send and the sender goes on to something else. What’s the result ...

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