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An Idea A Day by David Thompson

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MANAGING

WORK WITH THE TEAM YOU HAVE

Jonathan Gifford

The idea

Louis Gerstner, who brought about a remarkable turnaround of the failing computer giant, IBM, in the 1990s, confirms that he decided that it would be wrong to attempt to bring in a new team from outside.

“I think it would have been absolutely naïve—as well as dangerous—if I had come into a company as complex as IBM with a plan to impose a band of outsiders to ...

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