Chapter 8 Onwards and upwardsLeadership and stages of adult development

DOI: 10.4324/9781003377221-9

The importance of psychological safety

Imagine a situation where a senior manager is promoted to the Executive Committee of a fast-evolving international company. The promotion in this complex multicultural and multinational environment demands higher levels of autonomy, resilience, and inventiveness under pressure. The new work environment, as well as the onset of the COVID-19 pandemic, requires an increased level of complexity greater than this individual can meet. The CEO and fellow ExCo members become increasingly frustrated as they keep fixing incomplete projects on behalf of their colleague. She senses their annoyance covered over with ...

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