Apple Device Management: A Unified Theory of Managing Macs, iPads, iPhones, and AppleTVs

© Charles Edge and Rich Trouton 2020

C. Edge, R. TroutonApple Device Managementhttps://doi.org/10.1007/978-1-4842-5388-5_11

11. Customize the User Experience

Charles Edge¹  and Rich Trouton²

(1)

Minneapolis, MN, USA

(2)

Middletown, MD, USA

 

Once you have secured and configured devices to work with your environment, it’s time to turn your attention toward delighting your coworkers! This is where you go from just being another rude IT hack who’s locking down devices to actually becoming a world-class awesome human (or at least someone with a tad bit of empathy) that people are genuinely excited to be in an elevator with. To begin this journey, try to always think of Step 1 as thinking of your users as your coworkers, as our friend Emily from the MacAdmins ...