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Application Performance Management (APM) in the Digital Enterprise by Julie Craig, Carol Pollard, Rick Sturm

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Introduction

Nothing is more visible to users and business unit managers than an application that does not work! In the age of the digital enterprise, superior performance is critical to maintaining a competitive advantage. In order to meet those requirements, applications must be managed as efficiently and effectively as possible. Over the years, as applications have become increasingly complex, they require increasingly sophisticated management tools as well as techniques tailored to meet the unique requirements of each new application technology. This makes it imperative to stay abreast of new trends in application management processes, techniques, and tools.
At the same time, applications are now running in an expanding array of operating environments ...

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