November 2005
Beginner to intermediate
324 pages
13h 21m
English
Cialdini, R. B. Influence: Science and Practice. Allyn and Bacon, 2001.
DeMarco, T., and T. R. Lister. Peopleware: Productive Projects and Teams. Dorset House, 1999.
Humphrey, W. S. "Justifying a Process Improvement Proposal." SEI Interactive 3(1) (2000).
Standish Group. CHAOS: A Recipe for Success. The Standish Group International, 1999.