1.8 A Methodology for Knowledge Management 15
management cycle (the KM-cycle) as a simplification of the more de-
tailed CBR-cycle discussed shortly. The element that links the cycle is
the use of knowledge, since it is likely that when knowledge is used, a
new insight into the knowledge may be created. This new knowledge
must in turn be acquired, analyzed, and preserved for future use.
Knowledge management is a continuing cyclical process with no
end, not a linear one with a single goal. A knowledge management sys-
tem will therefore be continually evolving, or learning, and any tech-
nology used to implement it must support evolution and learning.