3.3 The Knowledge Management Solution 55
3.3 The Knowledge Management Solution
Barbara Maxham saw the development of the new FA module as the
ideal time to consider adding CBR capability. If the module could cap-
ture the proper information for CBR to operate, it would have the po-
tential to short-circuit a portion of a new analysis based on the find-
ings of an earlier one. Work would not be duplicated when a similar
failure came under analysis, cycle time would be reduced, and signifi-
cant savings could be realized.
In particular, failure analyses often went through two levels, identi-
fied as FA1 and FA2. Basic information collected as a failure was veri-
fied in FA1. Often, based on the information alone, or less often, based
on recognizing the failure ...