3.3 The Knowledge Management Solution 65
A key factor leading to the final supplier choice was the decision to
use structural CBR over conversational or textual CBR.
6
Despite dis-
covering difficulties with the data model used in Aquaris, the team still
felt that the structural approach best matched the type of data pro-
duced during the failure analysis process. In addition, the team con-
cluded that maintenance of the resulting extensive case-base would be
more economical over the long haul using structural CBR.
The eventual choice that came out of the evaluation process was
to use the CBR tool offered by Kaidara.
7
A key factor that weighed heav-
ily in ...