7.3 The Knowledge Management Solution
The solution of a Web server and a CD-ROM with a product catalogue
was provided by the consortium using Kaidara’s and Empolis’s CBR
products.
2
The CBR solution is available for Analog Devices’ opera-
tional amplifiers and data converters. The system is available to cus-
tomers both as a CD-ROM catalogue and via the Web as part of the
Analog Devices Web site.
Using nearest neighbor retrieval technology, a working prototype
was developed in less than six months. The new system allows cus-
tomers to interactively specify their product requirements, and it finds
the product that comes closest to meeting all their needs. ...