Case Story

Valuation of the Effectiveness of AI for the Zambia Police Services Victim Support Unit

By Mette Jacobsgaard

The following describes a valuation of the work of the Victims Support Unit (VSU) within the Zambia Police Services. VSU was supported as part of a foreign aid program to support access to justice in Zambia.


A number of journals, associations, and trusts are dedicated to evaluation. Companies, aid donors, and many others have specific guidelines for evaluation. Evaluation is important. Looking at the literature, there does not appear to be a unanimous definition of evaluation. However, those who do try to define what evaluation is suggest some common traits. According to Wikipedia, “Evaluation is systematic determination ...

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