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Chapter 2Leveraging Appreciative Intelligence

The real act of discovery consists not in finding new lands but seeing with new eyes.—Marcel Proust (1871–1922)

When people see the mighty oak in the acorn, they can change the future. They find innovative solutions. They bring out the best in people. They invent new products. Often, they and their successful ventures become magnets for other people. In our interviews with organizational leaders and innovators, we found that the ability to reframe, appreciate the positive, and see how the future unfolds from the present consistently led to the four qualities shown in Figure 2.1:

  • Persistence
  • Conviction that one’s actions matter
  • Tolerance for uncertainty
  • Irrepressible resilience

Because the people ...

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