Endnotes

Introduction

1. Diana Whitney and Amanda Trosten-Bloom, The Power of Appreciative Inquiry, 2nd ed. (San Francisco: Berrett-Koehler, 2010), pp. 270–271.

2. From an interview conducted by Donna Havens, Ph.D., RN, FAAN, professor at the University of North Carolina at Chapel Hill, May 2007.

3. From an interview with Sister Mary Carolyn McQuaid of the Sisters of the Good Shepherd, Province of Mid-North America (PMNA), May 2007.

4. Shared anonymously in an interview with a corporate manager.

5. Shared by Sister Barbara Beasley of the Sisters of the Good Shepherd, Province of Mid-North America (PMNA), May 2007.

6. Shared anonymously in an interview with a community leader.

7. (Focus group participants generously agreed that we could share ...

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