Assessing the Results of the Training Programs
The good news today is that Human Resource Development (HRD) and Training and Development (T&D) have not been so highly valued since World War II as they are today. In a service- and information-driven economy, employee expertise becomes the primary source of competitive advantage. The not-so-good news is that with that has come a sharply increased demand that HRD and training demonstrate that they are achieving the outcomes their host organizations need. Because training has become a vital strategic component, organizations are demanding that it work!
The Traditional Approach: The Kirkpatrick Model
The Kirkpatrick model (1998) of training evaluation has dominated training evaluation discussion ...