Architecture and Patterns for IT Service Management, Resource Planning, and Governance, 2nd Edition

List of Figures

Figure 1.1 Systems thinking (from Weinberg)  7

Figure 1.2 The two axes of product value  12

Figure 1.3 The two axes of IT value  12

Figure 1.4 The dynamic tension of IT service  14

Figure 1.5 “TPS House” for Lean IT  26

Figure 2.1 Architectural primitives (the catalogs)  34

Figure 2.2 Computer  35

Figure 2.3 Inside the computer  35

Figure 2.4 Servers  35

Figure 2.5 End-to-end computing  36

Figure 2.6 Transactional value across the stack  37

Figure 2.7 Service lifecycle and transactional value  37

Figure 2.8 Service Lifecycle and Delivery  38

Figure 2.9 IT Service Derived  38

Figure 2.10 IT Service (UML representation)  38

Figure 2.11 Basic architectural elements supporting a business  39

Figure 2.12 Architecture by lines of ...