Appendix A

Extended Definitions for the IT Architectural Catalogs

The following chapter provides extended definitions and discussions of the five IT catalogs: IT lifecycles, IT processes, IT functions, IT management data entities, and IT management systems.

IT Lifecycle Definitions

Primary activities … are the activities involved in the physical creation of the product and its sale and transfer to the buyer as well as after-sale assistance.

Michael Porter

Service Lifecycle Management defined

Service Lifecycle Management (including both application and infrastructure) is first among equals; without the need for services, none of the rest have any meaning. The Service Lifecycle is a value stream, the essential concern of “ERP for IT.” The other ...

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